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      Hyatt

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      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,970 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      7K reviews
      4.0
      Dec 4, 2012

      A Great Company, With Great Benefits.

      Front desk agent
      Recommend
      Business Outlook

      Pros

      Hyatt is a great place to work for. Their are a lot of wonderful benefits for their full time employees, ranging from comp & discounted rooms, Great retirement plans, health insurance, paid holidays, etc. I enjoy the environment I work in as well! As a front desk host the management empowers me to make my own choices on how to deal with certain situations and truly provides me training and the opportunity to move up in the company.

      Cons

      Working in the hospitality industry in general can be challenging, However Hyatt really does a great job with maintaining the care for their employees, I have really found no cons yet to working with this company.

      2.0
      Dec 4, 2012

      Overworked

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      I was able to travel to great destinations with my job and build some great relationships.

      Cons

      Hyatt has a way of overworking their employees. In my time there, I rarely worked under 60 hours a week. In my last year, we were encourage to try to take lunch once a week and leave by 5:30 pm once a week. They did not encourage a good work/life balance.

      5.0
      Dec 3, 2012

      Hyatt treats employees well

      Sales manager
      Recommend
      Business Outlook

      Pros

      At the last 3 Hyatts I've worked at each hotel in Texas has created a fun, family-like environment. If you work hard and treat the company well they'll do the same for you. There are vast opportunities to move up with the company quickly and excellent management to help you get there. I cannot say enough good things and have enjoyed 6 1/2 years with the company recruited just out of college and others have helped me move into the position that I wanted and earned. The Corporate Management Trainee programs for college recruits is the best I've heard of out of all hotel chains. Lots of time is spent rotating throughout all hotel departments both learning extensively and getting to know others before the demands of being a manager begin. Also the only hotel chain left (so I've heard) to still recieve complimentary guestrooms as an employee perk. I've enjoyed this emensely and stayed at many beautiful Hyatts!

      Cons

      I've heard franchises aren't always ideal to work for as you don't recieve the same benefits. Some Hyatts also operate differently based on the budgets of owners which can be challenging.

      Viewing 6706 - 6708 of 6,970 Reviews
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      Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.