Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 332 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 144 reviews)); "Tips and coworkers were great" ((in 138 reviews)); "Training was great and hotel reputation helps sell group" ((in 87 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 373 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 343 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 185 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 149 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,972 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,972 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Dec 7, 2013

Awesome work environment with ample growth opportunity

Guest relations officer

Recommend

Business Outlook

Pros

Fast growth , Perks , good compensation.

Cons

Work Recognition could be improved

4.0

Dec 7, 2013

I would recommend.

Anonymous employee

Recommend

Business Outlook

Pros

Great place to work especially starting a career in hospitality industry.

Cons

The pay is not great and the hours are long.

4.0

Dec 7, 2013

Good culture, good people.

Anonymous employee

Recommend

Business Outlook

Pros

it has a good culture overall. people are supportive. there's a listening culture as well. very good career development opportunities if you're willing to move.

Cons

not too too competitive pay. other than that, it's fine.

Viewing 6706 - 6708 of 6,972 Reviews

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Awesome work environment with ample growth opportunity

I would recommend.

Good culture, good people.

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