Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 320 reviews)); "great staff and coworkers to work with" ((in 136 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 132 reviews)); "It is a good work environment" ((in 91 reviews)); "Great opportunity to connect with people and serve them." ((in 91 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 346 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

74% would recommend to a friend

(6,972 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Oct 10, 2013

Hyatt provides the opportunity, you provide the effort.

Human resources

Recommend

Business Outlook

Pros

A true family atmoshpere, the company promotes from within whenever possible and will provide outstanding relocation opportunities. Authentic hospitality and complimentary hotel stays.

Cons

Challenges include hard work and a positive attitude. Truly this company makes a tremendous effort to provide opportunities for all employees to succeed.

4.0

Oct 8, 2013

Great except for one biased Manager

Server

Recommend

Business Outlook

Pros

Great Company Good Benefits Union Great Senior Management and Human Resources Dept. Great Restaurant Assistant Managers

Cons

Young inexperienced Restaurant Manager that showed favoritism based on race I was the only white food server and was treated differently, I loved Hyatt but quit because I felt uncomfortable and treated as I did not fit in. ( I am now in Management in my new job)

5.0

Oct 7, 2013

Sweet

Server

Recommend

Business Outlook

Pros

Awesome management and great benefit packages. One of the best places ever to work for. IF you have the opportunity I would say go for it

Cons

Sometimes departments can get a little understaffed, but that is similar with almost any place that one works in the service industry. Other then that I would say nothing is wrong with the place.

Viewing 6736 - 6738 of 6,972 Reviews

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Reviews by job title

Hyatt provides the opportunity, you provide the effort.

Great except for one biased Manager

Sweet

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