Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 137 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 100 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 374 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 330 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 262 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Dec 5, 2012

start as bell attendance, transfer to housekeeping team leader and end at Accounting team is interesting jobs.

Chief accountant

Recommend

Business Outlook

Pros

worldwide company and first 5 star hotel in Surabaya.

Cons

posible to be transfered to another hyatt in indonesia

4.0

Nov 27, 2012

A great company to work for

Anonymous employee

Recommend

Business Outlook

Pros

Hyatt's focus & care about it's people is authentic. They have decent benefits, of which complimentary nights are the most fantastic benefit. At every property I've worked at it's apparent that employee engagement is truly a focus.

Cons

Hyatt consistently pays below other hotel chains (although they love to tell their employees otherwise). Additionally, the complimentary room night benefit has become so restricted domestically planning vacations is almost impossible now. Career opportunities can be limited depending on the field.

4.0

Nov 23, 2012

Very good work environment

Banquet server

Recommend

Business Outlook

Pros

they care about people they empower their employees

Cons

hard to move up from a line employee to management

Viewing 6802 - 6804 of 6,970 Reviews

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Assistant Front Office Manager - Benefits Include Medical, Dental, Vision, Free Room Nights, Paid Time Off and Much More

Hyatt

Hyatt reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

start as bell attendance, transfer to housekeeping team leader and end at Accounting team is interesting jobs.

A great company to work for

Very good work environment

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