Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 334 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 139 reviews)); "Tips and coworkers were great" ((in 128 reviews)); "Great opportunities to grow and develop" ((in 95 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 268 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 182 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Aug 29, 2012

Shady managers

Anonymous employee

Recommend

Business Outlook

Pros

free travel, guests are nice

Cons

shady managers, lack of integrity from human resource head

4.0

Aug 28, 2012

Good first job

I held iv different positions in rooms division

Recommend

Business Outlook

Pros

This was actually from 1998-2002, but it was a great experience. I can only imagine its still about the same. Lots of hard work and long, crazy hours but it fostered a good work ethic. Learned lots about excellent guest service and attention to details. There were opportunities for growth if you performed well. I liked the management outings. They really empowered staff to make decisions on the spot for guests without getting immediate approval....you just had to be prepared to justify what you did later to your manager.

Cons

Long, crazy hours...it's a business that never closes. Christmas bonus was pretty small. Guest issues could cause some headaches. You have to work holidays.

5.0

Aug 19, 2012

True to its mission!

Anonymous employee

Recommend

Business Outlook

Pros

Training and Development, Process, Innovative approach, good quality product, excellent human resources functions

Cons

Sometimes rigid approach to the way things are done.

Viewing 6823 - 6825 of 6,970 Reviews

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