Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 16, 2011
Recommend
Business Outlook

Pros

salary and benefits on par with other hotel companies

Cons

demanding of time leaving no quality of home life. little communication from corporate trickling down to individual hotels. things tend to come last minute.

3.0
Dec 8, 2011
Recommend
Business Outlook

Pros

Pay is Good Employee Discount at other hotels is great Shift goes by quickly because property is always so busy.

Cons

Management is quick to write up without finding out what happened--Later acknowledges that they are wrong but will not apologize. Management hires friends. These people get the best shifts/hours and generally get treated better. Upper managers make you feel disposable. Been threatened to be fired if you fail the secret shopper. Constantly threatened by write-ups to the point that you are afraid to make decisions. Management thinks they are the most wonderful people in existence and have unrealistic expectations of what employees are capable of.

Viewing 6826 - 6828 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.