Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 740 reviews)); "And some of the people that work there are great people whom I will miss." ((in 319 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "Tips and coworkers were great" ((in 126 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 383 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 329 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 177 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 148 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Aug 6, 2012

competitive

Dcdp indian curry

Recommend

Business Outlook

Pros

brand name and they believe in innovation

Cons

no time for skill development

5.0

Jul 31, 2012

A Real Family Feel

Front desk agent

Recommend

Business Outlook

Pros

Everyone knows everyones name, Not just a number.

Cons

Working on nights and weekends, but that's what hospitality is.

4.0

Jul 31, 2012

Very good employee atmosphere, motivating

Anonymous employee

Recommend

Business Outlook

Pros

Employee centric; positive work culture; great brand association; global brand

Cons

low pay; poor resource planning for certain departments

Viewing 6829 - 6831 of 6,970 Reviews

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competitive

A Real Family Feel

Very good employee atmosphere, motivating

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