Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"Great benefits and insurance packages" ((in 739 reviews)); "And some of the people that work there are great people whom I will miss." ((in 344 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 144 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Training was great and hotel reputation helps sell group" ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 347 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 259 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Sep 8, 2011

It's hard work, but very rewarding

Anonymous employee

Recommend

Business Outlook

Pros

Hyatt has a great benefit program. From what I have learned it is not leading in the salary race in the beggining years but makes up for it in the end.

Cons

The Hyatt's pay scale is lower than most other like hotels but becomes more competitive in later years with the company.

3.0

Aug 18, 2011

Needs Work

Anonymous employee

Recommend

Business Outlook

Pros

Free Rooms, Great Facilities(beauty all around you), the guests (how you can really make their day when management allows) room to grow (if management sees potential)

Cons

not allowed to really assist the guest the way we like to. manager turnover too much. not enough communication with employees. putting off blame on employees by management. good performance gets overlooked way too much. distracted management(seem to be too occupied with cutting costs and meeting other standards instead of building their teams for better performance) not training the new employees or re-establishing old employees on hyatt standards

3.0

Aug 17, 2011

Fun filled environment with great people

Anonymous employee

Recommend

Business Outlook

Pros

Many opportunities with careers and places to work.

Cons

The compensation in salary could be better.

Viewing 6838 - 6840 of 6,966 Reviews

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Jobs at Hyatt

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Housekeeping Coordinator

PBX - Telephone Operator

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Ratings by category

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It's hard work, but very rewarding

Needs Work

Fun filled environment with great people

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