Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 148 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "The work environment and time spent with other employees was great." ((in 86 reviews)); "Great opportunities to grow and develop" ((in 85 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 349 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 265 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jun 27, 2011

Friendly Environment, Excellent Workplace, Hotel Industry is under-rated.

Anonymous employee

Recommend

Business Outlook

Pros

While working in this environment you get to meet some really upscale and powerful people. You meet executives from Microsoft, Nintendo, Amazon, and the Seahawk team during the season. The opportunity to develop and grow within the Hyatt is there, but you must be persistent and jump at the first opportunity.

Cons

The cons, as with any hotel, would be the sometimes off hours you work, for example a 5am-1pm work shift is not unusual, but once you get an office or sales job within the hotel the hours stabilize.

4.0

Jun 24, 2011

Great experience

Bartender

Recommend

Business Outlook

Pros

Friendly employees through out the hotel

Cons

Weekend shifts and night shifts

1.0

Jun 18, 2011

Horrible...stay away from this place. Run like a Dictatorship

Anonymous employee

Recommend

Business Outlook

Pros

Easily accessible by the metro

Cons

Where do I start? All of the management is out for themselves. They don't care about your advancement, only theirs. They will tell you one thing and then if it goes wrong, they will say they never said it. Expect to work at least 70 hours a week if a manager. Wouldn't let me take time off after I had 2 deaths in my family, "Sorry to hear about that, back to work." There are much better hotels in the area. The GM doesn't care about line employees or non-management committee staff members. Rooms Executive needs to find some sun tan lotion and need to learn how to talk to people instead of talking down to them. Stay away!!

Viewing 6844 - 6846 of 6,966 Reviews

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Friendly Environment, Excellent Workplace, Hotel Industry is under-rated.

Great experience

Horrible...stay away from this place. Run like a Dictatorship

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