Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 148 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "The work environment and time spent with other employees was great." ((in 86 reviews)); "Great opportunities to grow and develop" ((in 85 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 349 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 265 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

May 29, 2011

Developed customer satisfaction and customer experience skills.

Rooms divisional intern

Recommend

Business Outlook

Pros

- Plenty of room to grow - Great people to work with - Knowledgeable people - People always willing to help

Cons

- As an intern, the hours were inconsistent. - Mostly did all the labor-intensive work. - Worked in the division where it was understaffed (Housekeeping, Front Office)

4.0

May 28, 2011

One of the best lodging companies to work for.

Anonymous employee

Recommend

Business Outlook

Pros

They give associates twelve free room nights a year. They also provide discounted room nights. Most hotels provide meals. A lot of opportunity to move into different departments

Cons

Pay scale is on the lower side. Need to move around a lot in order to move up within the company.

3.0

May 15, 2011

Average place to work

Anonymous employee

Recommend

Business Outlook

Pros

Above average rate of promotability, most promotions came from internal canidates which gave entry level management opportunities.

Cons

Compensation below competition, getting promotions often includes having to relocate, ability to recruit good employees is poor, management trainees often would not last more than two years before leaving the company. Focus is all about cutting costs, never about increasing food quality or service standards. When efforts to increase standards are implimented, when the slow summer months arrive there are always knee jerk reactions to cutting more costs even when the result will be lower standards.

Viewing 6853 - 6855 of 6,966 Reviews

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Hyatt

Hyatt reviews

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Developed customer satisfaction and customer experience skills.

One of the best lodging companies to work for.

Average place to work

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