Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "great staff and coworkers to work with" ((in 132 reviews)); "Training was great and hotel reputation helps sell group" ((in 86 reviews)); "It is a good work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 371 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 334 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 172 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Jun 1, 2012

This hotel is more close knit than others, very supportive staff.

Meeting connections sales manager

Recommend

Business Outlook

Pros

Great upward mobility, tons of locations to work at, and comfortable work environment. The company takes time to invest in you and make you a better Sales Manager.

Cons

Horrible bonus structure, some hotels are more fun to work at than others. Most departments at the Hyatt Regency La Jolla are very fun, while the Sales department is selfish, anti-social, and there is no chemistry amongst the reps.

4.0

May 23, 2012

Great organization

Team leader

Recommend

Business Outlook

Pros

The culture is great obviously coz the ppl are great. COP is one of the best employee initiatives.. the energy and excitement then is electrifying!!

Cons

Pay package is low.. but that is the case in the hotel industry which is quite sad.. hence there is high attrition as employees move to better paying jobs like the airline industry

1.0

May 19, 2012

Mnagement wants the staff to do their work, I have never in my life seen lazier, so called management.

Gallery host

Recommend

Business Outlook

Pros

Just a job, They require more in the interview.

Cons

The guests are very rude, not all. But 95% of the are.

Viewing 6853 - 6855 of 6,970 Reviews

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Room Attendant - (Part Time, Full Time, Flexible, Weekends)

Housekeeper/Room Attendant | Medical, Dental, Vision after 30 days, Free Room Nights, Paid Vacation

Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

Hyatt

Hyatt reviews

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Ratings by demographic groups

Reviews by job title

This hotel is more close knit than others, very supportive staff.

Great organization

Mnagement wants the staff to do their work, I have never in my life seen lazier, so called management.

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