Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 132 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Great training and hr resources" ((in 92 reviews)); "Great work environment for all employees" ((in 81 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 388 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 345 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 265 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 142 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

Item: Hyatt
Rating: 3
Author: Director of Saes

3.9

73% would recommend to a friend

(6,964 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Sep 7, 2010

May be good if you are a houry associate or in top management Not so good if you are stuck in the middle

Anonymous employee

Recommend

Business Outlook

Pros

Promote from within Free or discounted rooms worldwide Good place to start your career in the industry. Managers care about you

Cons

Mid-level managers suffer (lots of hours, sometimes have no choice but to work as front-line employees) almost no job advancement if u r unwilling to relocate. some hotels are understaffed underpaid

4.0

Sep 7, 2010

Decent place to work

Cook

Recommend

Business Outlook

Pros

The pros are that you get to work at an upscale resort, most staff is pretty professional, pay is semi-decent i guess, you get to try some really good food and to interact with a lot of guests from all over the world.

Cons

The cons would be that the pay is not the best and that, as in all of hospitality industry, you have to work long and irregular shifts. Don't be surprised if you work double shifts and then have to be back at work soon after that. Some of the staff can cause drama, but you'll find that everywhere.

3.0

Aug 31, 2010

Great pay - not so great environment

Director of saes

Recommend

Business Outlook

Pros

Paid higher, at the time, than most in our job in the hospitality industry

Cons

No consistency on expectations, possibly because it was a new brand at the time. There was never time given to let a plan work for the company. Everyone, including senior management was on edge, so that stress trickled down to the individual hotel level.

Viewing 6883 - 6885 of 6,964 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

May be good if you are a houry associate or in top management Not so good if you are stuck in the middle

Decent place to work

Great pay - not so great environment

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