Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 729 reviews)); "And some of the people that work there are great people whom I will miss." ((in 346 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 139 reviews)); "Employee friendly and visible growth." ((in 117 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 84 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 371 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 258 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 155 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What Hyatt locations have received the highest employee ratings?

São José do Rio Preto , São Paulo , Rio de Janeiro

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Aug 29, 2009

Administrative Roles at Hyatt

Anonymous employee

Recommend

Business Outlook

Pros

The best thing about working for Hyatt are the free hotel rooms and the opportunity for job relocation in differenct cities.

Cons

Lack of development and respect show towards it's employees is appauling. It is not company wide howevery it does exist.

3.0

Aug 24, 2009

Promise opportunity to advance career, half true.

Anonymous employee

Recommend

Business Outlook

Pros

work in a company that generally has a good business model and should be stable even in tough times. Opportunity to advance career, lots of locations.

Cons

Poor pay, long hours, nitpicking management, promises of promotion always come with qualifiers.

4.0

Aug 20, 2009

Overall a good place to work if you are prepared for long hours and good compensation.

Server

Recommend

Business Outlook

Pros

Compensation is great for those who have experience in the hospitality and restaurant industry. Satisfactory food and beverages are offered during lunch breaks. Very nice co-workers. If you have the drive to work hard and succeed, one can make over 40,000 a year.

Cons

As a server you must learn to deal with upset customers even when they are in the wrong. I do not recommend this position for those without previous restaurant experience. Also larger persons will have a tough time traveling back and forth from the dining room to the kitchen.

Viewing 6925 - 6927 of 6,964 Reviews

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Administrative Roles at Hyatt

Promise opportunity to advance career, half true.

Overall a good place to work if you are prepared for long hours and good compensation.

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