Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Apr 1, 2009
Recommend
Business Outlook

Pros

Great Work Culture. Good amount of repect for employees at all levels from management. Great training (both future skills and on the job knowlege & safety skills). Good development of quality employees wanting to advance to other positions

Cons

Long hours expected from mid to senior management. If wanting to move up quickly be ready and willing to move geographically...several times!!!!

4.0
Mar 30, 2009
Recommend
Business Outlook

Pros

To me, always having a job and paycheck were a great thing. And they did offer me great opportunity to travel and teach and gain. They offer a pretty great benefits package as well.

Cons

They are shoebox hotels that are pretty much the derision of good and creative food. At very few of their properties is creativity rewarded or "necessary".

2.0
Mar 10, 2009

Poor management, good benefits.

Anonymous employee
Recommend
Business Outlook

Pros

They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

Cons

Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

Viewing 6934 - 6936 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.