Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 2, 2014

Worked with Hyatt for 10 years holding various positions.

Anonymous employee
Recommend
Business Outlook

Pros

Hyatt is known for hiring within. Great opportunity to develop your career. Benefits include 12 comp hotel rooms a year.

Cons

Hyatt has a great mission and values, but don't always stand by them with their employees. Known for letting go their employees with tenor. Benefits are okay, but pay is usually on the lower end.

1.0
Oct 15, 2014

Circus-like environment at The Driskill BIG disappointment

Anonymous employee
Recommend
Business Outlook

Pros

a pretty physical environment because it is a historic hotel

Cons

High turnover throughout entire hotel. Also, working for managers who do not know what they are doing. as if this is their first rodeo, and in a lot of their cases, it actually is because Hyatt promotes inexperienced employees to be managers who dont know what they are doing and who ending up failing. Really juvenile atmosphere. Bad managers, an even worse leadership team who are supposed to be a source of inspiration, but who are actually very disappointing because they are narrow minded and cannot think outside themselves long enough to have a vision.

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Hyatt Response
11y
W, as the General Manager of The Driskill, I wish to thank you for taking time to provide feedback. I take your comments as a priority. As a leader at The Driskill, I am sorry that your experiences with our hotel have left you frustrated. At Hyatt, we strive hard to make our environments enjoyable for all of our associates and we clearly did not fulfill this duty for you. Please know I welcome the opportunity to speak with you directly, or as an alternative, I would encourage you to speak with our Director of Human Resources, Kate, specifically about your concerns. We will make ourselves available to you in every way should you so choose. Scott Mason, GM
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