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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,970 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Mar 28, 2023

      Great conoany

      Chat care specialist
      Recommend
      Business Outlook

      Pros

      They definitely care about their employees this job is great for work life balance

      Cons

      I wish the pay was higher

      3.0
      May 28, 2022

      Not as promised.

      Front desk agent
      Recommend
      Business Outlook

      Pros

      Unsure due to only working there for about a month and a half. The people themselves are nice.

      Cons

      I was never told when I had been interviewed about the hotel industry. I had been told that I was to start at 18 an hour, but was given 16. Additionally, I was never told there would be times that I would be unable to take a break or lunch, especially due to the current staffing situation. Rather, they let me essentially starve on the first day of working by myself. Customers are entitled and will flaunt their status as Globalists, Explorists, or Discoverists, and become irate when things are out of your control due to third party sites.

      4.0
      Mar 5, 2022

      Great Company that TRULY Cares

      Front office supervisor
      Recommend
      Business Outlook

      Pros

      -Felt cared for and important as an employee. -Didn’t feel bad about asking for time off AT ALL. It was actually encouraged-extremely refreshing! -You’re paid fairly for the work you do. If you do more, you are paid more. Simply put. -Evaluations/reviews are timely. You were given opportunities to speak your mind and managers appreciated your input. Never once did I feel threatened, or felt I was being talked down to. -Was offered multiple opportunities to cross train, and had opportunities to go on task force assignments.

      Cons

      -Sometimes department communication fell through the cracks. Which is expected. However, it kept happening. Besides this small error, I’d give Hyatt 5 stars. I’d work for the company again in a heartbeat.

      Viewing 118 - 120 of 6,970 Reviews
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      ReviewsHyatt reviews

      Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.