Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 336 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 144 reviews)); "great staff and coworkers to work with" ((in 133 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 87 reviews)); "It is a good work environment" ((in 86 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 367 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

2.0

May 22, 2018

Exciting executive initiatives that fail to reach workers

Senior hris analyst

Recommend

Business Outlook

Pros

Exciting and social atmosphere. Company executive leadership tries to promote a culture of innovation and personal engagement. They say they are interested in ethical employees

Cons

The middle management chastises employees who actually attempt to bring innovation to life. Employees are not actually supported in their roles and have to spend most of their time navigating turf wars of their superiors.

3.0

Mar 13, 2018

Hyatt Regency

Cook ii

Recommend

Business Outlook

Pros

Flexible with schedule Great benefits Great cooking experience Great hours Great management Great food Great opportunity to cook and learn great dishes

Cons

Team work isn’t the best Under paid Management doesn’t equally uphold certain employees to standard Unprofessional coworkers No real room for growth Recognition

5.0

Dec 8, 2017

Remote Reservations

Remote reservationist

Recommend

Business Outlook

Pros

It's the most amazing job in my whole life. It's everything I've looked for in s career. I'll be here until I retire.

Cons

Customers can have bad attitudes and call volume can be high, tech issues.

Viewing 133 - 135 of 6,970 Reviews

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