Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Nov 1, 2025

not worth the hours

Recommend
Business Outlook

Pros

you get good food on breaks, people are nice

Cons

management is bad and doesn’t care about their staff

5.0
Oct 30, 2025

Great position

Recommend
Business Outlook

Pros

Health insurance PTO Discount of hotel rooms Employee stock program

Cons

One of the cons would be that PTO may not have always been available for a certain day that you wanted to take off.

5.0
Oct 30, 2025

Customer Service Representative

Anonymous employee
Recommend
Business Outlook

Pros

Great job Great people Good benefits

Cons

No cons when I worked there

Viewing 136 - 138 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.