Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 334 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 139 reviews)); "Tips and coworkers were great" ((in 128 reviews)); "Great opportunities to grow and develop" ((in 95 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 268 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 182 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Aug 4, 2014

Great People and a Good Place to Gain Experience

Analyst

Recommend

Business Outlook

Pros

The people make this a great company to work for in addition to a good work-life balance. Managers are generally engaged and give you increased responsibility if you earn it while supporting development.

Cons

Compensation is not very competitive and limited career growth opportunities. There is definitely a message to employees that you need to leave Hyatt to get promoted. CEO and C-Leadership are very detached and there is a lot of politics between departments that slow down progress

1.0

Jul 17, 2014

Awful.

Gallery host

Recommend

Business Outlook

Pros

Nothing positive to say about this place.

Cons

Worst management ever. I had nightmares about this place.

4.0

Jul 15, 2014

Human Resources

Human resources generalist

Recommend

Business Outlook

Pros

Hyatt truly cares about its employees. I felt this from the corporate office to the HR team on site. They understand that importance of employee engagement and work towards increasing these rates. The customer experience is dependent on this. The benefits were great. Hyatt offers hotel discounts and complimentary rooms. This is something that other hotel chains are no longer offering.

Cons

The team I worked on was understaffed for over 1 year. I worked a lot of overtime and learned much more than I would have otherwise. In the end I am not so sure it was a bad thing.

Viewing 187 - 189 of 6,970 Reviews

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Great People and a Good Place to Gain Experience

Awful.

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