Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Aug 7, 2025

Overworked and underpaid

Recommend
Business Outlook

Pros

The people I work with are amazing

Cons

The company itself sucks to work for we have gone through many employees they stack work on one person and expect them to get it all done perfectly without any error but don’t provide support you work long hours and most of the time can’t even get off even if you are sick many employees come to work sick and the pay is well below what others make in the city

4.0
Aug 7, 2025

Fast pace

Recommend
Business Outlook

Pros

You could earn points by doing a good job on the phone and convert them into cash

Cons

Lots of calls, upset cuatomers

Viewing 214 - 216 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.