Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jul 15, 2025

High Development Hotel

Anonymous employee
Recommend
Business Outlook

Pros

Well Recognized organization within Hong Kong

Cons

Consistently need to be flexible with work hours and high demand of service

3.0
Jul 13, 2025

not bad

Recommend
Business Outlook

Pros

chill environment, good colleagues, lots of foreigners too which makes for an awesome multicultural experience, you get a discount at other hyatt branches when you feel like wanting to stay there during your travels.

Cons

lots of micromanagement at green bay branch, no vegan meals for employees, management ignores when workers are harassed by visitors, management doesn't really treat kids that come from abroad that nicely, uneven work hour distribution, it will happen often that the one with least hours will be sent home before the one that management likes on slow days even if they offer similar performance, chronos system fails often as well.

Viewing 232 - 234 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.