Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Sep 13, 2008
Recommend
Business Outlook

Pros

Hyatt has a lot of opportunity for growth if you are willing to relocate and you can move up rather quickly as Hyatt has a lot of mid level managment. If you like to travel you can't beat th travel perks but you also have to be willing to sacrifice your life if it doesn't fit into Hyatt's plan.

Cons

Pay is at the low end of the pay scale and not much emphasis is put on recognition. Too much focus on a job done poorly than on a job well done. Hyatt lacks an understanding of a work life balance and does not encourage such a life for their line level employees. There is a strong disconnect between upper management and line employees.

3.0
Mar 6, 2026
Recommend
Business Outlook

Pros

They have a very nice HQ location

Cons

Leadership is opaque and operates like an in-group. Jobs are regularly created and filled behind closed doors, making it hard to believe that skill and effort actually matter here. The focus on buzzwords over execution, combined with a lack of clear direction, makes it difficult to feel confident in where the company is headed.

3.0
Feb 26, 2026
Recommend
Business Outlook

Pros

good benefits and nice coworkers

Cons

very fast paced environment, a lot to keep up with on the operations side

Viewing 232 - 234 of 6,970 Reviews

Glassdoor has 8,094 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.