Hyatt reviews

3.9

73% would recommend to a friend

(6,968 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jun 22, 2025

Good benefits

Recommend
Business Outlook

Pros

good benefits, great work enviorment

Cons

no long term advancement, can get boring

2.0
Jun 20, 2025

100 to 0

Anonymous employee
Recommend
Business Outlook

Pros

- Complimentary nights up to 12 nights a year for FT employees; 6 nights for PT employees. - Unlimited use of employee discounts for hotel stays per year, for stays up to 7 consecutive days, each.

Cons

- Pay is not a livable wage if you’re in MCOL, HCOL+ areas. - Raises aren’t a “raise”, but a stretch. - Lack of upward mobility. - Outdated, substandard software systems that negatively impacts business needs and customer experience. - Change to operational hours for contact center agents led to loss of schedule flexibility. - Tone-deaf Senior management

Viewing 253 - 255 of 6,968 Reviews

Glassdoor has 8,091 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.