Hyatt reviews

3.9

73% would recommend to a friend

(6,968 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jun 14, 2025

It’s ok

Recommend
Business Outlook

Pros

There’s a range of personality. Benefit is nice.

Cons

Egos in management slows everyone down.

4.0
Jun 12, 2025
Recommend
Business Outlook

Pros

Lots of options to learn and move around in operational departments. benefits are great

Cons

Pay is low for entry level management and mid level management. Bonus structures could be better

3.0
Jun 11, 2025
Recommend
Business Outlook

Pros

Discounted Rooms. Employee Rewards on in-hotel World of Hyatt enrollments

Cons

Colleague Advantage PMS extremely buggy, maybe the worst hotel PMS system I've dealt with in terms of error codes and bugs. Constant key issues and issues generating reports. Sending files to print that come out blank in the preview. Back end Opera PMS system almost just as bad, gets stuck on Java launcher often. System will shut down on you during Night Audit. Slow response times from IT for Hyatt. Make you jump through hoops to get help. Hyatt's folio system has been down for the last two days and guests have not been able to see what they are being charged for.

Viewing 259 - 261 of 6,968 Reviews

Glassdoor has 8,091 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.