IGG reviews

• Lack of accountability and leadership in the HR department severely impacts team morale and performance • Often delayed or unresponsive communication during work-from-home arrangements • Did not follow standard procedures, such as applying for sick or annual leave being absent • Frequently asked team members to make upfront payments—even when a corporate credit card was available and in her possession • Poor delegation and unwillingness to handle core HR duties • Inaccurate or misleading updates were regularly shared with overseas counterparts, leading to confusion • Critical issues were often deflected onto the team, with no sense of ownership from leadership • Contributions from others were overlooked, while credit was claimed for outcomes • Resignations were downplayed or misrepresented, and efforts were made to suppress honest feedback

Some areas for improvement include streamlining internal communication.