Jun 6, 2015
Ideal Image reviews
2.7
30% would recommend to a friend
Jason Feldman
32% approve of CEO
23% positive business outlook
Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).
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Reviews by job title
1K reviews
3.0
May 31, 2015
Recommend
Business Outlook
Pros
GREAT pay if you're a good sales person. Best commissions structure I've seen for a sales position. A lot of good improvements made in 2015. Flexible hours if needed. 10 days of PTO. Out of the office by 6 most days. Free treatments for laser, injectables and other cosmetic treatments offered. GREAT team environment and beautiful people to work with. Opportunity to meet and build relationships with so many diverse individuals. Ideal image is coming to be a known name and leader in the industry. It's a proud feeling to be working with a company that is expanding at a rapid rate and growing the business to be the best. I appreciate that department managers are typically easy to get in touch with wether it's marketing, HR, IT, solutions team. These team members are always able and willing to help with quickness!
Cons
Management structure, no raises for RNs/GSC. Little to no opportunity to move up. Some employees have been with the company for years and have never relieved a raise. Somehow the company still manages to keep them somewhat happy to stay, but you do see a lot of turnover from this. LSC- management is very results driven and lacks the skill of a strong communicator and motivator. A lot of consultants feel extremely pressured to hit a target, resulting in unmoral behavior to appease their targets and manager. The company focuses a lot on close rate but there is little to no effective coaching on how to improve. This may stem from poor training in the beginning. Most LSCs feel blindsided their first few weeks and are bitter about lack of effective training. The regional managers don't really have the time to invest in their employees. They are extremely busy managing medical, sales, operations, training, staffing, scheduling, payroll and guest issues for 7-10 of the centers under them. You have to be an autonomous, self-driven individual to really get results without feeling the pressure.
1.0
May 11, 2015
Recommend
Business Outlook
Pros
Wonderful qualified appointments Great package of products Proffessional Nurses that like their jobs
Cons
Ineffective Regional Manager Micro-managed Crazy amount of closing documents Regional and even Bruce Fable will email and talk to you about closing rate when yours sales are 160% over budget....you can stop laughing.....talk about crushing the spirit of a sales profession that thrives on success 9 appointments a day, 160% over bugged and your metrics are off because you are not bringing in sales from out side and you are only closing 50% of those appointments. How serious do you take management? Do you sell to the metrics so they can sleep at night or do you keep crushing your number so you can sleep at night? The pay your support staff $12 per hour in a market where $16 is the average. So yes you do not have support staff....I mean someone to answer the phone, make appointment and great guest. A computer system that uses 1980 technology for computer speed..I may have to pay for the computer when I through it against the wall....Not really, that is a joke. Sales professional, I think I would think long and hard before you take this job. I am pretty sure they are not interested in building a solid sales staff. I think they want a revolving door because part of your commission will be kept by the company when you leave.
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