Inkitt reviews

Thank you for taking the time to share your feedback. We regret to hear that you had a negative experience at Inkitt. It’s important for us to build a company culture where people feel empowered and motivated to do their best work. This is an ongoing effort that we will continue to work on for years to come as the work is never fully done. We aspire to reach higher standards, and will always work hard to improve! In response to some of the comments made: - Like most of startups, its true that working at Inkitt isn't a 9 to 5 job. It's 100% fair that startup working culture may not be for everyone, and we are now improving our messaging during the recruiting process, being better at very intentionally setting clear expectations. At the same time, Inkitt also has really big ambitions (as you mentioned, we aspire to become the Disney of the 21st Century). We aren't looking for a quick exit - rather we are truly trying to build an industry transforming company, and we aim to attract team members who are interested in becoming part of that. - Meanwhile, our employee churn rate is actually very level with industry standard. Further, looking back 6 months, Inkitt was one of the few companies who have not had to do big systematic layoffs, as so many tech companies are having to do. We have taken a hyper-responsible approach to how we manage our runway, and to improving unit economics. In doing so have positioned the company well to navigate this turbulent market. - We do agree that we could do a better job communicating the meaning behind our vision of becoming "the Disney of the 21st Century," and how it translates to each Inker’s role. A recent engagement survey we ran revealed that the majority of the company had a good understanding of our vision and mission. At the same time, many employees had questions on *how* their work was leading us in this direction. It became clear that as a company we need to improve giving more context to help team-members connect the dots. Thank you for reiterating this feedback— it’s something we are working on!

We appreciate the feedback. We have observed that quite often people mistake transparency for micro-management. Common feedback we very often get is that new joiners are surprised by the level transparency at Inkitt. When people are not used to this, they feel it is micro-management as our culture is one of ensuring all information is public. We fiercely want to avoid information living in silos, and when people are encouraged to break those silos sometimes the message they feel they are receiving is that they are not being trusted to be the sole stewards of that information. This is a failure of communication on our part for sure, and we take responsibility for that. As in fact the message is that we can do more together (where 2+2 = 5), as a team -- and therefore we should ensure information flows companywide. However we highly value your feedback, as its a reminder for us to reflect on how best to equip new joiners with navigating this transition.