Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (58) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 130 reviews)); "Good benefits in the office" ((in 61 reviews)); "Good work/ life balance" ((in 58 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 32 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 54 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 40 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Senior management is double faced and takes the matters personally." ((in 17 reviews)); "Some managers don't follow the company line" ((in 13 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,123 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,123 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Mar 30, 2025

Supportive Company

Underwriter

Recommend

Business Outlook

Pros

Pension People Salary Sharesave Flexi

Cons

Systems are old and use excel for everything, nothing is done efficiently

Intact Insurance UK Response

1y

At RSA, we always encourage our people to give us feedback, and use that to improve as an employer, so thank you for taking the time to share your experiences. We have been, and continue to, modernise our systems with significant investment across most business areas, to ensure we continue to be able to give our people the best opportunity to be successful in their roles. As a large organisation, we understand this can take time, but we will take your comments on board, and continue to upgrade as quickly as we can.

5.0

Mar 27, 2025

Good

Loss adjuster

Recommend

Business Outlook

Pros

Good place to work for

Cons

None that I can think of

Intact Insurance UK Response

1y

We love hearing from our brilliant people and want to thank you for taking the time to share your journey with us. Our people are the heart of our organisation, and you are instrumental to our successes, we are so glad you love working for us!

1.0

Mar 22, 2025

not good culture

Analyst

Recommend

Business Outlook

Pros

work from home 2 days a week

Cons

Managers don't provide clear demand and guidance, but expect you to do everything perfectly Managers lack of technical knowledge No material recognition for good work Everything needs to be done fast, low quality as a consequence Toxic office environment

Intact Insurance UK Response

1y

We take all comments around poor management very seriously and strive to improve and develop our leadership capability as part of leadership success factors.

Viewing 349 - 351 of 1,123 Reviews

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Jobs at Intact Insurance UK

Commercial Loss Adjusters

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Commercial Claims Adjuster

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Commercial Loss Adjuster