Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits and time off." ((in 65 reviews)); "Provides good work life balance" ((in 53 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 28 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 53 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Salaries are low and progression inexistent." ((in 33 reviews)); "Lack of training or clear procesess." ((in 15 reviews)); "Long hours doesn't pay great" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,119 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Oct 17, 2017

good - poor pay

Anonymous employee

Recommend

Business Outlook

Pros

great training, good company going forward. work life is the best

Cons

poor pay and bonuses, no progression London looks externally

1.0

Sep 28, 2017

Awful place to work

Customer manager

Recommend

Business Outlook

Pros

Big windows to look out of wishing you where not there to suffer this modern day workhouse. Literally does not have any pros.

Cons

Bullying mentality forcing staff to change contracts Willy nilly discriminating against people with children forcing staff out deemed as un cooperative due to family commitments. Badly managed managers and team leaders. Overall NOT a great place to work as they advertise more like a terrible discriminatory unfair miserable place to work. Unachievable targets make it easy for "managers" to build a case on reasons to force you out as you no longer fit the business need. Requests for flexible working denied with no good reason.

1.0

Sep 28, 2017

Awful place

Customer manager

Recommend

Business Outlook

Pros

Free coffee machine. Nothing else

Cons

Unachievable targets. Atmosphere of paranoia. Shifts are changed at whim of management. Very shady data collection demanded on existing customers for up sell and cross sell. Ponderously slow old systems. At renewal of policy there's ALWAYS discount available but this is only given if demanded- hardly a decent way to treat long term customers. Worst atmosphere I've ever worked in a varied 20 year career. Management is a clique far more interested in impressing each other than providing good service or supporting staff stretched paper thin with their unreasonable and incessant demands.

Viewing 859 - 861 of 1,119 Reviews

Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Inglaterra

Commercial Claims Adjuster

Colchester, Inglaterra

View job

Commercial Loss Adjusters

Commercial Loss Adjuster