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Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,120 total reviews)
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Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 23, 2012
Recommend
Business Outlook

Pros

Good Team Ethics - decent shift patterns and very good chances of promotion within the work place - fairly flexible with time off etc.

Cons

Team Leaders are poorly trained in people skills and confidentiality - the pay structure needs a good overhaul so that people are paid more fairly - pay structure needs more transparency.

2.0
Jun 24, 2026
Recommend
Business Outlook

Pros

Salary hasn’t been paid late

Cons

Lack of and vague communication from senior leadership. London office is the most depressing place to work, there has been times where I’ve said “good morning” etc at the coffee machine and the majority of people ignore you. Workload is unmanageable most times and deadlines unrealistic but we keep getting the message of work faster which often leads to mistakes and then you’re made out to be incompetent. Company as a whole has gone down in almost everything those at lower levels care most about since Intact purchased RSA. For those of us staying on and not being made redundant where our original sites closed we needed to align to a new site or be made redundant however staying on also means being locked out of carrier opportunities as it’s a mandatory 3 days in the office and give my nearest site is London (80miles away) becomes a big issue so I don’t think I’ll be here much longer. You often feel like you’re being gaslighed. Anonymous Q&A has been removed from all town halls and as a result you actively see little to no Qs being asked anymore. We see company performance drop on the daily which doesn’t bode well for jobs in the future

Viewing 277 - 279 of 1,120 Reviews

Glassdoor has 1,266 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.