Does Kempinski pay their employees well?

According to anonymously submitted Glassdoor reviews, Kempinski employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Kempinski. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Kempinski?

78% of Kempinski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kempinski 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Kempinski?

Hostess (10) , Front Desk Receptionist (8) , Management Trainee (8) , Sales Manager (7) , Front Desk Agent (6) , Sales Executive (6) , Server/Waiter (6) , Intern (5) , Internship (5) , Reservations Agent (5) , Food and Beverage (4) , Housekeeping (4) , Receptionist (4) , Room Attendant (4) , Sous Chef (4)

What are the pros of working at Kempinski according to real employee reviews?

"Nice colleague to work with" ((in 18 reviews)); "Good people" ((in 12 reviews)); "Company offers great trainings and essential knowledge for the ones who enters hospitality industry." ((in 11 reviews)); "good benefits for employees and top" ((in 11 reviews)); "Team was great and helpful" ((in 10 reviews))

What are the cons of working at Kempinski according to real employee reviews?

"The salary was low and I am doing the work of a few people by myself unfortunately :(" ((in 29 reviews)); "bad management and everything not good" ((in 24 reviews)); "no work life balance during busy seasons" ((in 10 reviews)); "There are good managers however I was not so lucky and got treated quite bad" ((in 5 reviews)); "Long hours and far Accommodation" ((in 5 reviews))

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Kempinski

Kempinski reviews

4.0

78% would recommend to a friend

(337 total reviews)

Alejandro Bernabé

87% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Career opportunities

3.8

Culture & values

3.7

Compensation and benefits

3.5

Senior management

3.4

Work/Life balance

Kempinski has an employee rating of 4.0 out of 5 stars, based on 337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kempinski employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

337 reviews

5.0

Nov 6, 2025

Great !

Floor supervisor

Recommend

Business Outlook

Pros

Strong focus on luxury standards and attention to detail Professional and supportive colleagues Great environment to grow hospitality and leadership skills International brand reputation opens future career opportunities High level of guest engagement and positive feedback is rewarding

Cons

Heavy workload during peak seasons and events High expectations can create pressure and stress Shift schedules may affect work–life balance Limited staffing at times can make tasks harder Constant need to maintain perfection with little room for error

5.0

Oct 23, 2025

Amazing place

Anonymous employee

Recommend

Business Outlook

Pros

Management, Company Policy and Employee Benefits

Cons

Salary Increment is not much

5.0

Sep 3, 2025

Responsibility

Anonymous employee

Recommend

Business Outlook

Pros

Responsibility and communication with staff

Cons

There's nothing to say about cons

Viewing 13 - 15 of 337 Reviews

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Jobs at Kempinski

Room Attendant (f/m/d)

Saint Moritz

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Assistant Food & Beverage Manager

Engelberg

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Apprentice "Hotel-Kommunikationsfach EFZ" (f/m/d) from August 2027

Saint Moritz

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Apprentice "Fachfrau/-mann Hotellerie-Hauswirtschaft EFZ" (f/m/d) from August 2027

Saint Moritz

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In-Room Dining Supervisor (f/m/d)

Saint Moritz

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