Life Time reviews

3.6

59% would recommend to a friend

(7,667 total reviews)
avatar

Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.6 out of 5 stars, based on 7,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Nov 21, 2013
Recommend
Business Outlook

Pros

Meet wonderful coworkers and clients. Free membership Employee Discounts in cafe and spa

Cons

No help with getting new clients. Little to no training as a new-hire and no guidance. Very "sink or swim" environment. Terrible pay structure, less than 50% of your efforts gets put back into your pocket. They expect you to work on 100% commission 40+ hours per week, and you're told that to succeed you need to be there MORE than 40 hours per week. You can take a "draw", but NEVER do this, as you screw your paychecks over for MONTHS until you can get ahead. Not all hired Personal Trainers are actually qualified to be doing so. It's actually quite terrifying that they let certain people train there. These poor members, who don't know better otherwise, are going to get injured working with these trainers. Scary stuff.

2.0
Nov 21, 2013
Recommend
Business Outlook

Pros

I worked as a Member Services Team Member, Troy, MI. -I loved the clients and a few of the co-workers in this job. -I loved the positive stories we would hear from clients who were succeeding in their health -and fitness journey. -I loved having a free gym membership for myself and a deep discount for my spouse. -I loved not having to worry about clothing since LifeTime has a strict uniform policy, and you get refunded for the cost of your uniform once you leave the company. -I loved the discounts on programs and services. -This location had a few really outstanding staff members in Operations, Engineering, Business Administration, and Personal Training (not the Department Head)

Cons

-Serious lack of training. -Asking questions and being a high-performing employee are both -Silly hiring process (all you need to do to get hired is memorize the corporate vision/mission). -Ridiculous scheduling practices (ex: you can/will be scheduled to work until 10pm one night and start at 5am the following morning). -Management does not want to manage. -Management forms a clique (think Mean Girls) -Bullying, intimidation, and public shaming is acceptable to most managers at this location -Lying to clients is acceptable at this location -Management never puts their staff first -No support from management with difficult clients -Shady-ish business practices resulting in a lot of unhappy clients -Total lack of communication between departments (ex: pool would be closed, but Aquatics wouldn't bother to tell anybody) -Lack of cooperation between departments (ex: employees would ignore radio calls; employees wouldn't help each other out if it "wasn't their job" to do so, etc) -Lack of respect for clients (ex: Personal trainers would not show up for appointments, General Manager would not call clients when he promised to do so, etc) -Lack of clear policies and procedures (p&p) -Many p&p were ignored or changed to suit employees' or managers' needs without consent from corporate (or informing other staff) -Managers would refuse to take client calls (and would yell at staff for asking them to pick up a call)

2.0
Nov 18, 2013
Recommend
Business Outlook

Pros

You will have a nice gym membership for yourself.

Cons

Hours are ridiculous no comp membership for your spouse Services that you are expected to sell are ridiculously priced

Viewing 7381 - 7383 of 7,667 Reviews

Glassdoor has 7,906 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.