Life Time reviews

3.5

59% would recommend to a friend

(7,656 total reviews)
avatar

Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.5 out of 5 stars, based on 7,656 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Dec 21, 2009
Recommend
Business Outlook

Pros

Free gym membership, flexible scheduling, particularly if you are a personal trainer. You can pretty much make your own schedule if you are PT. I have also experienced very little micro-managing, at least as a manager.

Cons

Compensation is a joke. PT and sales works on 100 % commission, so we are practically forced, and often encouraged to mislead clients. For example, we are forced to sell metabolic testing (cardio and calorie points) when our equipment does not work, and management knows this. In addition, we offer an assessment called a Risk Point, where a phlebotomist comes in to draw blood. Seriously? We are telling clients to have their blood drawn at a gym. That's just crazy, not to mention unhygenic. I have no idea why LTF feels they need to do more than just be a good gym with good trainers. We are essentially forced to scam people, and if you don't scam clients, then you won't make a paycheck. It's all about the bottom line. When I first started working for the company in January 2008, it took 6 weeks before we got our first paychecks, due to an internal "glitch" in the payroll system. It has taken me over 4 months for my paid time off to be approved. What all this comes down to is that if you work for a department that works completely on commission, management doesn't care at all about making your job easier (approving your PTO, returning customer service calls, etc) because if it doesn't make them money, they don't do it.

3.0
Oct 5, 2009

Life Time

Anonymous employee
Recommend
Business Outlook

Pros

free membership, nice work environment, clean and well decorated

Cons

large disconnect between clubs and corporate

2.0
Aug 25, 2009
Recommend
Business Outlook

Pros

Free membershp, can be awarded stock options and bonuses based on performance.

Cons

There is quite a disconnect between corporate the clubs. There is a lot of time consuming administrative work for club managers and many nagging e-mails from higher-ups at corporate. Manager training is non-existant except for the week they send you to corporate to learn about the "secret shopper" program called NPS. As a manager you will train your staff completely by yourself - there are no manuals or processes except for general on-line tutorials about the company and safety issues. I think that some of the club General Managers and area directors are not qualified for their jobs, they only keep thier positions because they are old friends with the company founder.

Viewing 7639 - 7641 of 7,656 Reviews

Glassdoor has 7,893 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.