Life Time reviews

3.5

59% would recommend to a friend

(7,664 total reviews)
avatar

Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.5 out of 5 stars, based on 7,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Aug 16, 2016
Recommend
Business Outlook

Pros

Nice amenities for working out. If you end up working for a great manager, that is also a perk. Co-workers are usually pretty cool as well.

Cons

Ultimately, due to the grand expense of building these mega-clubs, there is a lot of pressure to make many, many, phone calls to sell memberships - even after usual family dinner hours. The calls are tracked and timed to ensure you are actually leaving messages or speaking to someone. If you don't get to your 80 calls daily (100+ during "calling parties" twice monthly) you will be reprimanded in some way that affects your pay. You will also have to set a specific amount of appointments, which will also be confirmed via a phone call to the prospective member. You will also be responsible for each of your new members meeting with a trainer within a set time frame. You will also need to manage customer service and changes to memberships. Be prepared for five weekly team meetings in the middle of the day, and at least two one-on-one weekly meetings with your manager. You will also be responsible for managing paperwork to explain how you "manage your business", although it ultimately is managed the way they tell you to manage it. You will of course have a monthly goal to meet and need to draft a plan explaining how you plan to reach that goal by end of month. Be prepared to brush up on your referral skills because you will also be required to obtain and submit two referrals for each membership you sell. These will need to be entered the same day you sell a new membership. Outside prospecting is also required because at least 50% of your membership business is expected to be "self-generated". Finally, be patient, because you will more than likely need to tolerate a (-) change in your pay structure more often than you'd expect.

2.0
Aug 9, 2016
Recommend
Business Outlook

Pros

Incredible easy to get into, There really isn't much to be excited about here. Some customers are lovely, but most treat you how a roman noble treated their slaves. If you are 420 friendly most of your coworkers are too.If you are in the kids dept. The laughter and smiles of the children will see you through but if you are anywhere else good luck.

Cons

Biased, inept and corrupt managers. In you dont fit into a clique, you will have trouble. You are just a employee number to management, Do not let them tell you any different. Despite being a good employee they will fire you for the pettiest of reasons. They will pay you the bare minimum. Even in the guest/customer is proven wrong you are somehow to blame. Understand that no matter how much a manager tell you how much of a "good job" you are doing and how essential you are, your manager will chuck you like rubbish at the first opportunity that benefits them. To be 100% honest. Don't work here. Don't bring your friends here. Go to a gym that treats their employees with respect. RUN.QUICKLY.

1.0
Apr 14, 2016
Recommend
Business Outlook

Pros

free membership cool coworkers that it this place honestly sucks

Cons

expected to work 40+ hours a week cheat you out of pay management doesn't care for the most important department given impossible tasks with no recognition treated like slaves for all he work we do

Viewing 175 - 177 of 7,664 Reviews

Glassdoor has 7,903 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.