Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lifeplus?

85% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 22 reviews)); "The benefits are good: 401(k) match, health/dental/vision insurance, and PTO." ((in 18 reviews)); "Supportive and friendly team." ((in 17 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 8 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Leadership is incompetent, selfish, and completely out of touch" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

85% would recommend to a friend

(201 total reviews)

Robert Christian

84% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

1.0

Jun 27, 2020

Awful, incompetent managers, not worth your time there, only if for a 1st time office experience maybe

Customer service administrator

Recommend

Business Outlook

Pros

IT team is amazing and very professional, it makes a breath of fresh air in the company

Cons

Everybody else= trainers, managers, HR, no qualifications, just here to decorate the building

Lifeplus Response

3mo

Thank you for sharing your feedback and for highlighting your positive experience with our IT team. The concerns you’ve noted will continue to inform improvement conversations.

1.0

Apr 29, 2020

Boring place to work

Customer service representative

Recommend

Business Outlook

Pros

Nice people who are kind and welcoming

Cons

No career progression and incredibly boring job role

Lifeplus Response

3mo

Thank you for outlining your experience. Your concerns around progression and role expectations are taken seriously and inform ongoing review efforts.

4.0

Jul 19, 2019

Great people, some great opportunities

Key account executive

Recommend

Business Outlook

Pros

Friendly positive supportive atmosphere Genuine care for wellbeing Pay is good Nice benefits package Opportunities to grow/develop if you have the right attitude

Cons

Lack of flexibility in working hours unless you are a CSA where there are lots of options Management somewhat detached from the rest of the company Dated systems and procedures don’t always make sense, and lack of willingness to streamline processes (ie that’s just the way it is)

Lifeplus Response

3mo

We’re really pleased to hear that the working environment, support, and opportunities came through positively for you. Thank you for sharing your experience.

Viewing 37 - 39 of 201 Reviews

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