Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Colleagues are friendly and easy to work with" ((in 22 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is fair for the workload, and full" ((in 11 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 11 reviews)); "Nice people to work with" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews))

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

4.0

Apr 10, 2026

Solid foundation for a career in customer service

Customer care

Recommend

Business Outlook

Pros

Job security with a stable company and real possibilities to move up. Promotions from within, so you can rise in the ranks if you prove you're ready for greater responsibilities. Solid training and mentorship from supervisors and experienced reps on the team.

Cons

Some great managers but also some only concerned with numbers

Lifeplus Response

2mo

It’s lovely to hear that you value the stability, development opportunities and have seen the internal progression routes within the business. It's also great to hear you feel so supported from colleagues across the team in terms of training and mentorship. We also note your views around different management styles. Experiences can vary, and it’s useful to see a range of perspectives shared. Thank you again for your insights.

5.0

Apr 1, 2026

Pretty good setup

Call center representative

Recommend

Business Outlook

Pros

• Different customers with different questions, so there's enough variety • Team members help each other when a day gets too busy • Managers give clear guidance without constantly monitoring • The pay and benefits are fine • Pleasant work environment in general

Cons

Some issues can take too long to resolve.

Lifeplus Response

2mo

Thank you for your review. It’s great to hear that you enjoy the variety in customer interactions and feel supported by both your team and managers, along with a positive working environment. We also note your comment around resolution times. These can vary depending on the nature of the query, so it’s helpful to have that you've shared this perspective. Thanks again for your feedback.

5.0

Mar 19, 2026

Doing all right here

Anonymous employee

Recommend

Business Outlook

Pros

- Practical training on systems and customer handling - Positive culture and nice coworkers - Good leadership - Decent pay and benefits - Flexible hours

Cons

Quite a bit of learning to do (many different scenarios)

Lifeplus Response

2mo

Thanks for your feedback. It’s great to hear that you’ve found the training practical and the culture supportive, alongside the flexibility in hours and overall benefits offered. We also note your comment around the learning curve. With a variety of scenarios, experiences can differ as people build familiarity over time. Appreciate you sharing your thoughts.

Viewing 10 - 12 of 201 Reviews

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Solid foundation for a career in customer service

Pretty good setup

Doing all right here

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