Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lifeplus?

85% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 24 reviews)); "Supportive and friendly team." ((in 17 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is good" ((in 13 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

85% would recommend to a friend

(201 total reviews)

Robert Christian

84% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

5.0

Mar 9, 2022

Great place!

Business manager

Recommend

Business Outlook

Pros

Great work ethic and owner

Cons

Nothing loved my time here.

5.0

Mar 2, 2022

Great company

Application developer

Recommend

Business Outlook

Pros

Small company, fair benefits, fair pay

Cons

Small company so you don't get the big time perks

1.0

Feb 11, 2022

Was a great company until bad leadership changed the culture to fear based management.

Customer service team leader

Recommend

Business Outlook

Pros

The pay was alright, however the new salaries being offered are about 2k lower than when I started. The peer group and the CCAs are great. HR is also great with a very caring attitude and focus on people and their wellbeing. You get three free products a month as an employee which is nice. The handling of COVID was good and work continued from home.

Cons

Fear, fear, fear. That's the way people are being managed. You are constantly wondering if you are going to lose your job, the inept management of some of the senior customer care management is laughable. When your team is performing well, you are instructed to find problems in your team. This is not right. Technical difficulties are a constant, but a few months down the line the CCA can be blamed for it and entered into a disciplinary. The paybands for the roles have all been lowered, which was not communicated and when questioning it you get lied to. Good people get overlooked as they might be a threat to the control the senior management team are trying to grab. It was such a great place to work, but the last year has been atrocious.

Lifeplus Response

3mo

Thank you for outlining your experience so honestly. The concerns you’ve raised around leadership, communication, and consistency are acknowledged and will continue to shape the work being done across the business.

Viewing 133 - 135 of 201 Reviews

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