- very low/uncompetitive compensation (8k - 12k php starting, you'll be very lucky to reach 19k)
- very vague job descriptions and workload assignment (doesn't really matter if you are a graduate of engineering or mathematics / your workload is pretty much the same as that of the specialist [but you get paid lower] )
- very poor use of employees with specialized expertize (since everybody gets more or less same workload)
- in relation to above statements, it does not really matter if you are a magna cum laude in economics mathematics or just a graduate of HRM / literature or heck just about any undergrad course, as a fresh grad, you are only offered an Associate position.
- really unfair as those with only call center or at least any 1-year experience gets offered a senior associate position