Does Marriott International pay their employees well?

According to anonymously submitted Glassdoor reviews, Marriott International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Marriott International. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Marriott International?

71% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marriott International 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Marriott International?

Front Desk Agent (753) , Front Desk Receptionist (373) , Sales Manager (284) , Bartender (269) , Server (265) , Manager (242) , Guest Service Representative (221) , Housekeeper (203) , Night Auditor (188) , Front Desk Associate (171) , Event Manager (156) , Intern (151) , Customer Service Representative (147) , Server/Waiter (143) , General Manager (141)

What are the pros of working at Marriott International according to real employee reviews?

"And the benefits wouldve been great if i ever got the chance to use them." ((in 1732 reviews)); "You can socialize and get to meet great people especially seeing how You’ll be mainly watching events which is fun sometimes" ((in 810 reviews)); "great culture and interesting for those that love customer service" ((in 584 reviews)); "Growth opportunity if willing and hardworking." ((in 323 reviews)); "The teams are great and supportive" ((in 323 reviews))

What are the cons of working at Marriott International according to real employee reviews?

"Pay is low and sometimes it's hard dealing with difficult customers on a daily basis." ((in 1079 reviews)); "Long hours and you need to make sure you are committed to what you do." ((in 679 reviews)); "salary is low but ok for beginner and single" ((in 554 reviews)); "There's no work life balance and the pay often no where near worth it." ((in 437 reviews)); "Bad managers get promoted and moved around because they don't like to fire people." ((in 273 reviews))

What are employees saying about Marriott International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Marriott International layoffs and their outlook for job security at Marriott International in 2026.

What are the top reviewed Marriott International locations?

São Paulo , Rio de Janeiro , Guarulhos , Belo Horizonte , Santos , Nova Viçosa , Salvador , São José dos Pinhais , Brasiléia , Manaus , Recife , São Joaquim de Bicas

Marriott International reviews

3.9

71% would recommend to a friend

(18,830 total reviews)

Anthony Capuano

79% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,830 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

19K reviews

4.0

Jul 15, 2008

Marriott is a great place to work!!!!

Senior sales manager

Recommend

Business Outlook

Pros

Working for Marriott allows you unlimited possibilities if you are willing to move. The training structure available is awesome. Communication within the hotel flows pretty free. Depending on what area you are in, whether it is sales, or operations, the days can be long and hard to adjust to.

Cons

If you aren't willing to move, then the opportunities shrink immensely. Sometimes the expectations are set too high, based on demand of the city. It would be better if the owners were present more often within the hotel. Most Marriott properties are not owned by Marriott, but are a franchise ownership.

5.0

Jul 9, 2008

Very good in 1957 - still great in 2008

Decline

Recommend

Business Outlook

Pros

Opportunities abound. There is a place for creativity and ingenuity. Community and global concerns are factors in our culture. Overall, two of the best reasons are the wholesomeness of the organization and the enterprise, and the opportunity that exists due to the clarity of our mission and the leadership. Slackers find their way out the exit doors.

Cons

Our customers and associates are living in the era of rapidly advancing electronic technology. That technology is largely absent in our hotel and work practices. I assume some Marriott's have check-in kiosks, ours does not. We use 20th century radio communication on our property and not for all logical means.

5.0

Jun 25, 2008

Bill Marriott is an icon for hospitality industry

Svp, compensation & benefits

Recommend

Business Outlook

Pros

Excellent culture. Very nice people

Cons

consensus organization can make decision making slow

Viewing 18802 - 18804 of 18,830 Reviews

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Jobs at Marriott International

Recepcionista The Westin São Paulo

Generalist-Human Resources-Sr

Rio de Janeiro, Rio de Janeiro

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Camareira The Westin SP

Brazil

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