It's decades behind in IT technology and only recently started to catch up. Each unit still behaves as a silo and even within teams, there is a dissonance between team members (global vs. local focus). You only get information if you' ve a relationship with someone, know somebody, etc. It' s a very social company and the perfect place for extroverts. Introverts will have difficulty with the open office space and the inconsistent information sharing. There is no global strategy besides very high-level points. In day-to-day activities, your local office is the one deciding things (and giving your performance review). The help-desk organization is really dysfunctional and serves a very small purpose, there is a lot of duplication of effort throughout the organization and teams that only do " supervision" work to close gaps that wouldn' t exist if the other teams had ownership and worked together. Too much management, very few skilled IT workers. Not a very good place to grow your IT career (unless you want to move from technical to management/supervision/liaison roles).
