Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
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Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

682 reviews
2.0
Nov 3, 2021

Not enough cooks in the kitchen?

Recommend
Business Outlook

Pros

- You often get to shape and decide what exactly it is you're working on - Comfortable environment for interns & new grads - The people are generally nice

Cons

From my perspective, nobody at Meraki (or at least in my group) has any idea what is going on. Put really broadly, we are understaffed, bleeding talent, and slow to hire. Nobody is in charge from a product or project management standpoint - as a developer you're tasked with defining your own features, writing the code, and testing it. If you are lucky enough to have a "Product" person on your team, their main responsibility will be Sales, and meeting with potential customers to give demos. This is contrary to the impression I got when interviewing - I expected heavy involvement from Product and Design to drive the process. I interviewed for a Technical Lead position, which in my previous experience means you make high level tech/architectural decisions to shape the codebase and mentor junior developers. At Meraki, it actually means you are thrown into an entirely flat structure where you are expected to full-stack development as part of your daily tasks. I like doing development, but I think it just bears pointing out that a title is just that, and carries no additional responsibility. The pay is bad if you're remote. It's company policy to pro-rate salary based on where you live, so you will have a huge pay gap with your colleagues working in San Francisco. I was told I'd get a huge automatic bump if I were to move, which while I think was intended to be encouraging, I found insulting and unethical. They have nearly weekly webinars or email blasts about the future of hybrid work while ignoring their own people. On top of all this, headcount is a fixed number. This means that no matter how much money is saved in hiring remote employees, you can't get additional team members. A single QA person probably could have averted several disasters in my tenure there so far, but as they put it, "that's not how things are done at Meraki". Meraki seems to source a ton of hiring straight out of college / internships. I don't have a problem with this, but this seems to make up also 100% of the long term employees. Most managers have just been there forever, so you need to ask them about the insane decisions made in code 8 years ago. This makes the ramp up very steep when it comes to onboarding. I've heard our Dashboard be called "the largest ruby on rails codebase in the world". Come marvel at the decisions of hundreds of individual contributors made over 15 years, exploding way outside the scope of what I personally think a framework like this should support. I don't mean to sound too down on the place. Lots of people are really nice. I think if you are early in your career, you should jump in and not worry about most of this, because it's still a good place to get experience. If you're farther along in your career, you could make a bunch more money and work on more engaging problems elsewhere. Finally - if you hear them say something about "retaining the Meraki identity under Cisco" or "keeping a start-up atmosphere", what this actually means is that it's a bunch of people milling about with no strong direction while they eat snacks, in combination with crappy bureaucratic policies from Cisco, along with sub-par PTO, pay, and other policies.

5.0
Oct 24, 2021
Recommend
Business Outlook

Pros

- Good working culture. - Many goodies are out. - Work-life balance is good - Paid overtime

Cons

Too many calls to take. i.e 8 hours over the call.

2.0
Oct 11, 2021

Hard to be Successful Here

Anonymous employee
Recommend
Business Outlook

Pros

- The people who work here are really lovely. It's a really relational culture and it is very easy to build relationships across the organization and across functions. - Powerful investments made in team members from WFH support, great benefits and an ESPP, fun employee gifts. - The employee experience team has really excelled and has gone above and beyond in the pandemic to keep people connected and to create special experiences that bring people together.

Cons

- Lack of alignment across the executive team leads to unclear priorities and a lot of wasted time and energy across the organization. There is also little investment from senior leaders in how they demonstrate care or appreciation to people within their functions (and the people who support their functions. ) - Ability to be successful and the quality of your experience depends on your manager which leads to a differentiated experience across the organization (e.g., different levels of support, acknowledgement and celebration, etc.) - I was hired as an IC and didn't receive a single raise or comp adjustment in the three years I was there despite taking on additional responsibilities and becoming a manager.

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Meraki Response
4y
Thank you for reaching out. We agree: our employee experience team really outdid themselves! With all the events they organized over the last year and a half, it was like we were back in the office. And yes, our benefits are some of the best around. We’re disappointed to hear about the rest of your experience. Our goal is to ensure that every Merakian is supported and has a “best in career” experience with us. We are continuously working with our leaders to understand what growth and learning paths our employees need to succeed and how we can help them along the journey. We’ll be sharing your input with leadership. Thank you for telling us about your experience. Your feedback really matters, and it helps us grow along with you.
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Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.