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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

      3.9

      54% would recommend to a friend

      (589 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      42% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.8

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      MuleSoft has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      589 reviews
      2.0
      Apr 8, 2016

      Little Opportunity for Growth

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      MuleSoft allowed for ownership of large, highly-visible projects. It's a fast-paced environment with rapid growth, and the headquarters is conveniently located in downtown San Francisco.

      Cons

      Becoming an expert in an area is more likely to pigeon-hole you from growing beyond that role. Performance reviews are not consistent, nor are they based on your role's actual responsibilities and deliverables. I experienced the addition of two male team members, both with less education and experience than myself, starting at and above what I was making at the time they joined.

      avatar
      MuleSoft Response
      10y
      It's great to hear that you had the chance to own some big projects. Last year was our first year with companywide performance reviews, and we are making a lot of changes, so I agree that they are not at all consistent. Many companies are switching between heavy, light and no performance review processes, so there does not seem to be a right answer, but we'll keep dialing it in for our culture to make it as helpful as possible. On the compensation question, it would be good to dig into your specific situation to insure there weren't disparities so please contact me directly. We ran an analysis several months ago to be sure that we were paying consistently across genders and the data showed that we were, but of course your team may have been otherwise and we'd like to know about that specific situation.
      5.0
      Feb 2, 2016

      Great people & very interesting work

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Very fast paced and never a boring day at MuleSoft. The people are amazing on both a professional and personal level. The SF office is a fun place and the location is awesome. The talent of the organization gives the office a heightened atmosphere where everyone needs to be on their game.

      Cons

      We are growing very quickly and a day here can feel like a week other places. The growing pains can be challenging, but it is standard pains for a start up growing at this pace.

      2.0
      Jan 28, 2016

      Clear vision, murky strategy.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      *MuleSoft is a rapidly growing leader in a highly technical sector. So the brainchild(ren) behind the tech (OK, it was actually one, but the founder got pushed out) are of world-class caliber. *MuleSoft salaries sit in the top 5% or so in the Bay Area, so you'll have plenty leftover for your psych and career counselor after you are left soulless and wondering which was is up or down.

      Cons

      *The vision/problem being solved presents a massive opportunity, but the lack of coherent and consistent strategy to get there make employee's lives fraught with self-doubt, depression, a nurtured inability to connect with colleagues as...'humans', among other things. *Hiring process consistently favors Ivy League degrees and previous titles (think paper achievements), with no consideration of the human behind the façade. Not likely to connect with colleagues outside of an email thread (even those sitting right next to you). *Office environment is overly bland and sterile (perhaps reflecting the nature of the sector).

      avatar
      MuleSoft Response
      10y
      As a company which is growing so fast we are always going to have some problems and alignment issues, but I'm very surprised that you felt that the strategy is unclear. When we conduct our last anonymous employee engagement survey, we asked 13 questions. The most positive response of all was the following: 44 people agreed for each 1 who disagreed with the statement "I’m excited by the vision and direction of MuleSoft." For hiring, we do look heavily at a candidate's track records of achievement, with a focus on work achievements for experienced candidates and a focus more on academics for early in career candidates. This is because we believe that valuing someone's life achievements is a more humble way to interview than thinking that an interviewer can judge how "good" someone is in an hour. We think that is arrogant. We hire people with no college experience to elite universities and everything in between. Interviewing and assessment is a highly inexact science, but I consistently hear MuleSoft people saying that they have never worked with a higher caliber team. It would be very helpful to hear more about the concerns you have, so please contact me.
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      Glassdoor has 680 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.