3.0
Aug 1, 2011
Recommend
Business Outlook
Pros
-fun work environment (IF you have a good team, and manager) -good location
Cons
-high stress -high turnover -no communication between ops and CSR's when new things are launched -constant fear of doing something wrong -there is no way that we can 'relate', 'assure', make the customer feel good, and fix their issue in under 4 minutes and 30 seconds (and get a Yes response 95.5% of the time)