3.0
Mar 7, 2014
Good experience, difficult job
Former employee, less than 1 year
Hillsboro, OR
Recommend
Business Outlook
Pros
-Decent employee benefits -Fellow employees are great -Not too much direct oversight/too many meetings -Training was excellent and engaging
Cons
Performance metrics seem reasonable at first, but it's nearly impossible to meet some of them. For example, one of your metrics is the percentage of "No" answers you get from the survey at the end of the call asking customers if they were satisfied, but this system is relatively flawed.
