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      Netflix

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      Netflix reviews

      4.1

      80% would recommend to a friend

      (2,519 total reviews)

      Ted Sarandos and Greg Peters

      85% approve of CEO

      78% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Netflix has an employee rating of 4.1 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      May 11, 2010

      Call center job

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Top pay if your of high intelegence you will advance given all tools necesary to do the job leading technology

      Cons

      not alot of personality or diversity of management and empoyees. Very competitive for performance

      4.0
      May 4, 2010

      Decent Place to work

      Customer service representative
      Recommend
      Business Outlook

      Pros

      In this time of uncertainty, this is a good job. You have to be self motivated and naturally competitive to survive here. -Free food for working mandatory extra hours. -Stock option -Free subscription -Clean facilities good

      Cons

      -A bit scary in terms of job security at first. If you're scared for your job after being there for a few months, then you are likely not a good fit. -Advancement is limited and competitive. -Getting approved time off. -AOL, little old ladies, prepaid cards, IW history, all authorizations in general.

      1.0
      May 3, 2010

      Do Yourself a Favor and Don't Apply Here

      Customer service representative
      Recommend
      Business Outlook

      Pros

      The ONLY reason to even consider this position is the compensation: -Solid pay -Great benefits from day one -Free Netflix account (8 at a time!) The facility is nice, they keep the break room stocked with goodies and the coffee is usually hot.

      Cons

      Everything else (you know, the actual "job" part) -Dealing with customers. Yeah, this is what you signed up for, but it's the worst part. You will get yelled at. A lot. -Monotony. There are no scripts but you will spend your work week uttering the same core phrases OVER and OVER forever. -Horrible scheduling. More likely than not you'll get stuck with a bad schedule and no way to negotiate out of it. -Excessively stat driven. Ignore everything they imply during training. Every customer gets an email survey and DSAT will make or break you here. Keep it low and you're fine. Don't and you could be in trouble. -Turnover. It's ridiculous, but it definitely keeps management looking busy. Every couple weeks it seems like someone is gone and a new person takes their place.

      Viewing 2365 - 2367 of 2,519 Reviews
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      Glassdoor has 3,665 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.