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      Netflix

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      Netflix reviews

      4.1

      80% would recommend to a friend

      (2,521 total reviews)

      Ted Sarandos and Greg Peters

      87% approve of CEO

      77% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Senior management

      Netflix has an employee rating of 4.1 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      May 4, 2010

      Decent Place to work

      Customer service representative
      Recommend
      Business Outlook

      Pros

      In this time of uncertainty, this is a good job. You have to be self motivated and naturally competitive to survive here. -Free food for working mandatory extra hours. -Stock option -Free subscription -Clean facilities good

      Cons

      -A bit scary in terms of job security at first. If you're scared for your job after being there for a few months, then you are likely not a good fit. -Advancement is limited and competitive. -Getting approved time off. -AOL, little old ladies, prepaid cards, IW history, all authorizations in general.

      3.0
      Jan 8, 2010

      Good "In-between" job

      Customer service representative
      Recommend
      Business Outlook

      Pros

      For call center work netflix has good pay and benefits. Management is also typically competent and friendly. Free 8 at a time Netflix account is nice too.

      Cons

      Very little upward mobility. Like all call centers netflix has very repetitive and very low autonomy in the work day.

      3.0
      Nov 17, 2009

      Well ran company, better call center

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Better pay than most call centers with a pretty good enviroment at the center itself. Most of the team leaders are very solid. The company itself is organized well, and its great to work at a company that works. Very merit based. Overall one of the better call centers in the country I would guess.

      Cons

      It is a call center and that is a huge downside due to the nature of the work. The constant measurement of progress, and high expectations can be stressful. Time off is very difficult to imposssible to get off unless you plan months a head. Currently there is no availble time off for the rest of the year. The team managers (my supervisors supervisors) seem to be less compentent than many of the team supervisors. No advancement outside of the call center, and the advancement within the call center is pretty competative. Also the "company values" of taking invoation from anywhere in the company is a little bit of BS. I and others have made recomendations that don't leave the call center to corprate. I have even been told by a team manager to not waste my time thinking of call drivers or to come up with ideas as "people with advanced degrees are already doing that."

      Viewing 2377 - 2379 of 2,521 Reviews
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      Glassdoor has 3,668 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.