Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (669 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

669 reviews

3.0

Aug 15, 2013

The Question is where do you go now?

Account executive

Recommend

Business Outlook

Pros

Fun company, great tool for restaurant owners.

Cons

Has been around for over 10 years now and mainstream America still doesn't know it exists. Saturated markets. There are a finite amount of reservation taking restaurants.

4.0

Jan 23, 2013

Automation Engineer

Automation engineer

Recommend

Business Outlook

Pros

Till now the company was built on old fashioned tech...., never gave good incentives to Engineering. With new CTO things are changing quickly....trying new technology and building new team.

Cons

Tolerance of under performed employees is very high.....it gives bad impression to the people who work hard.

3.0

Sep 27, 2011

Pedestrian

Inside sales representative - restaurant development group

Recommend

Business Outlook

Pros

Freedom. Good group. The corporate attitude that clung to a startup feel. I never had a bad day.

Cons

It was not a challenge. The company clings to the early days of tech startups. The sales team is strong, but everything else is breaking down.

Viewing 301 - 303 of 669 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Director, Global Partnerships

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The Question is where do you go now?

Automation Engineer

Pedestrian

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Jobs at OpenTable