Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 96 reviews)); "benefits are great" ((in 60 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "The immediate team and teams I partner with are great" ((in 32 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

3.0

Jan 26, 2022

Pleasant workplace

Anonymous employee

Recommend

Business Outlook

Pros

The scope of work was clear and they welcome ideas.

Cons

Career growth is limited and you might end up stuck in the same role for years on end despite all of your efforts.

1.0

Jan 21, 2022

Management works against support agents

Senior customer service representative

Recommend

Business Outlook

Pros

Easy to find life long friends as you are sharing the same bad feelings.

Cons

Micromanaging all agents in a very harsh way. Also, mid-tier management is incompetent and trying to blame other managers for their own mistakes (talking about support). Director has been there since the beginning but still can't understand the updated needs of the team. Too bad that they can't keep the good people and and only keep people that are high in numbers but low in quality of service.

1.0

Jan 18, 2022

Terrible management

Customer service representative

Recommend

Business Outlook

Pros

Met some great people and social life was not bad

Cons

Lots of people that are institutionalised in the London office. Management is terrible in every aspect. Some people don't even do the bare minimum. Cliquy and nepotistic. Some great people but they all left. A few people that have been there forever because they are part of a clique and they don't care about doing their jobs. Very poorcommunication betweendepartments.

Viewing 307 - 309 of 671 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Senior Product Manager (Private Dining Discovery)

Director, Global Partnerships