Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 88 reviews)); "Benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 25 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

5.0

Jun 21, 2023

Seriously the best!

Account manager

Recommend

Business Outlook

Pros

Salary, benefits, bonus structure, company culture, autonomy, self directed career path.

Cons

No local office and as much as I love being remote do wish I could pop into an office once or twice a week.

3.0

Jun 21, 2023

Customer Support - Phone Agent

Customer support

Recommend

Business Outlook

Pros

Nice kitchen, friendly co-workers, nice office

Cons

Management not the greatest, reliance on tough kpi's

5.0

Jun 14, 2023

Staff training and inclusion is second to none

Account executive

Recommend

Business Outlook

Pros

Very warmly welcomed in to the team. Everyone took the time to help me as there is a lot to learn. Very helpful during a period of personal problems too.

Cons

The amount to learn can be overwhelming

Viewing 424 - 426 of 671 Reviews

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Jobs at OpenTable

Account Executive (Remote)

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Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Senior Product Manager (Private Dining Discovery)