Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 94 reviews)); "Benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 28 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(671 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

5.0

May 24, 2021

Great company with great culture & benefits

Sales development representative

Recommend

Business Outlook

Pros

The company culture here is great. Wholly inclusive, respectful & driven. The product is great and management is a blast.

Cons

We went to remote work due to COVID - and I had only been hired on a couple of months before that. When we went home, I had just gotten off my ramp period but still had some learning to do prior to feeling 100% comfortable, I didn't get such great attention once we went home. I wouldn't say it was anyone's fault specifically, maybe my own for not reaching out, but it would have been nice to have some further guidance once we went fully remote. I'm sure everyone was just trying to get used to this new WFH life.

5.0

Apr 26, 2021

Great company to work for overall

Software engineer

Recommend

Business Outlook

Pros

- Competitive pay and benefits - Acceptable work-life balance - Sold core technologies used in products - Great collaboration between sales, marketing, product, engineering - Products and features are growing rapidly as company takes on "Pickup", "Delivery"... - In my experience managers genuinely care about their employees and help them grow

Cons

- OpenTable reporting to Kayak has some downsides - Covid pandemic showed OpenTable business model could be vulnerable - Sometimes product development cycle is too fast and can be stressful

5.0

Apr 14, 2021

Sales Manager

Sales manager

Recommend

Business Outlook

Pros

Dedicated Team members that work together for the best outcomes for the company and our restaurant partners

Cons

Bandwidth for Engineering team is tight for product innovation

Viewing 535 - 537 of 671 Reviews

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Jobs at OpenTable

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